yes55 Privacy Policy

The yes55 platform, accessible at yes55.biz, is operated by yes55 (referred to in this Policy as "yes55", "we", "us", or "the Company"). yes55 is the data controller in respect of the personal data of all registered players and website visitors.

yes55 operates under an international online gaming licence and is subject to the data protection and player privacy obligations imposed by that licensing framework. Where applicable law imposes additional data protection requirements, yes55 complies with the highest applicable standard.

If you have any questions about how yes55 handles your personal data, or wish to exercise any of your rights set out in this Policy, please contact our Data Protection team using the details provided in Section 15.

yes55 collects the following categories of personal data depending on how you interact with the Platform:

yes55 does not collect or process special category personal data (such as health information, racial or ethnic origin, political opinions, or religious beliefs) unless specifically required by applicable law or with your explicit, documented consent.

yes55 collects personal data through the following channels:

• Direct provision by you: When you complete the yes55 registration form, submit KYC documents, initiate a deposit or withdrawal, contact support, or update your account profile, you directly provide personal data to yes55.
• Automated collection during Platform use: As you navigate yes55, our systems automatically collect Technical Data including your IP address, device characteristics, and session information through standard web server logging and cookie technologies.
• Payment processors: When you deposit or withdraw via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, or USDT, our payment processing partners share transaction confirmation data with yes55 to reconcile your account balance.
• Identity verification providers: During KYC verification, our third-party verification partner processes your CNIC and selfie to confirm your identity. The result of this verification (confirmed / not confirmed) is shared with yes55; the raw document images are processed and stored by the KYC provider under their own data protection obligations.
• Fraud and security systems: yes55 uses automated risk-scoring systems that analyse patterns in Gaming Data and Technical Data to detect suspicious activity. These systems may flag accounts for manual review.

yes55 uses your personal data for the following purposes:

• Account creation and management: To register your yes55 account, authenticate your identity at login, and maintain your account settings and preferences.
• Identity verification (KYC): To confirm your identity, age (minimum 21 years), and eligibility before processing withdrawals, in compliance with our international gaming licence obligations and anti-money-laundering regulations.
• Payment processing: To process deposits and withdrawals via your chosen payment method (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, USDT), verify that funds originate from accounts registered in your name, and maintain accurate transaction records.
• Gaming operations: To operate games and betting markets, calculate outcomes and winnings, apply bonus balances and wagering requirement tracking, and generate your gaming history.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple account creation, bonus abuse, and other prohibited conduct defined in the yes55 Terms & Conditions.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance.
• Responsible gaming: To enforce deposit limits, loss limits, session time limits, self-exclusion requests, and cooling-off periods you have set on your account.
• Legal and regulatory compliance: To comply with applicable gaming licence conditions, anti-money-laundering laws, and any court orders or regulatory instructions received from competent authorities.
• Service improvement: To analyse aggregated, anonymised gaming and technical data to improve Platform performance, game selection, and user experience.
• Communications: To send you transactional notifications relating to your account (deposit confirmations, withdrawal updates, security alerts, and responsible gaming reminders) and, where you have opted in, promotional communications about yes55 offers.

yes55 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to fulfil the yes55 Terms & Conditions you accepted at registration — including account management, gaming operations, and payment processing.
• Legal obligation: Processing required to comply with yes55's gaming licence conditions, anti-money-laundering regulations, and any applicable law — including KYC verification, transaction monitoring, and regulatory reporting.
• Legitimate interests: Processing necessary to pursue yes55's legitimate interests in operating a secure, fair gaming platform — including fraud detection, security monitoring, and aggregated service improvement analytics — where such interests are not overridden by your fundamental privacy rights.
• Consent: Processing based on your explicit, freely given consent — including sending optional promotional marketing communications. You may withdraw your consent to marketing at any time through your account settings or by contacting support, without affecting the lawfulness of prior processing.

yes55 does not sell your personal data. We share personal data only with the following categories of third parties, only to the extent necessary for the defined purpose:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and USDT processors receive the minimum data necessary to process your deposit or withdrawal transaction (name, account identifier, amount). Each processor is bound by their own regulatory obligations and data protection commitments.
• KYC and identity verification providers: A third-party KYC partner processes your identity documents during the verification process. This provider operates under contractual data protection obligations to yes55 and their own applicable regulatory framework.
• Gaming software licensors: Providers of slot games, live casino streams, and RNG table games receive necessary session data (player ID, bet amounts, game outcomes) to operate their games within the yes55 Platform. No additional identifying personal data is shared beyond what is technically necessary.
• Fraud and risk management providers: Specialised third-party services that assist yes55 in detecting and preventing fraudulent activity may process Technical Data and transactional patterns under contractual confidentiality obligations.
• Regulatory and legal authorities: yes55 will disclose personal data to competent regulatory bodies, gaming licensing authorities, law enforcement agencies, or courts where required by applicable law, court order, or our gaming licence conditions. yes55 will endeavour to notify affected players of such disclosure where permitted by law.
• Professional advisers: Legal advisers, auditors, and accountants acting under professional confidentiality obligations who require access to personal data to provide their services to yes55.

yes55 operates internationally and some of its third-party service providers — including gaming software licensors and fraud prevention systems — may process personal data in jurisdictions outside Pakistan. Where such transfers occur, yes55 ensures they are conducted under appropriate safeguards, which may include:

• Contractual clauses imposing data protection standards equivalent to those required under yes55's licensing obligations.
• Transfer to jurisdictions recognised as providing adequate data protection standards under the applicable framework.
• Other legally recognised transfer mechanisms where the above are not available.

You may request information about the specific safeguards in place for any international transfer of your personal data by contacting yes55 at the address in Section 15.

yes55 uses cookies and similar technologies on yes55.biz for the following purposes:

• Strictly necessary cookies: These are essential for the Platform to function — including session authentication, remembering login state (where "Remember Me" is enabled), and maintaining your gaming session. These cannot be disabled without making the Platform non-functional.
• Functional cookies: These remember your preferences — such as language settings and last-played game — to improve your experience on return visits. They do not track activity across other websites.
• Analytics cookies: yes55 uses privacy-preserving analytics to understand aggregate Platform usage patterns (pages visited, session duration, device types). This data is anonymised and used solely for service improvement.
• Security cookies: Used by yes55's fraud and risk management systems to identify unusual or potentially fraudulent access patterns.

yes55 does not use third-party advertising cookies or retargeting pixels. You will not see yes55 advertisements following you across unrelated websites as a result of cookies placed on yes55.biz.

You may control cookie settings through your browser preferences. Note that disabling strictly necessary cookies will impair your ability to log in to yes55 and use the Platform.

yes55 retains personal data for the periods specified below, after which data is securely deleted or irreversibly anonymised:

Where a legal obligation, ongoing investigation, or active dispute requires retention beyond these periods, yes55 will retain only the data necessary for that specific purpose until it is resolved.

Subject to applicable law and the legitimate interests and legal obligations of yes55, you have the following rights in respect of your personal data:

To exercise any of the above rights, please contact the yes55 Data Protection team using the details in Section 15. We will respond to all verifiable requests within thirty (30) calendar days. Where a request is complex or numerous, we may extend this period by a further thirty days, of which we will notify you. We may require you to verify your identity before processing any rights request.

The yes55 Platform is strictly restricted to individuals aged 21 years and above. yes55 does not knowingly collect, process, or retain personal data belonging to any person under the age of 21.

Age verification is a mandatory step in the yes55 KYC process. Where yes55 has reasonable grounds to believe that personal data has been collected from a person under 21 — whether through misrepresentation at registration or any other means — yes55 will immediately suspend the account, void all gaming activity associated with it, and delete the personal data of the underage individual from our active systems, subject only to any data retention obligations under applicable law relating to the investigation of the incident.

If you are a parent or guardian and believe your minor child has created a yes55 account, please contact us immediately at [email protected] so we can investigate and take immediate corrective action.

yes55 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration:

• 256-bit SSL / TLS encryption on all data transmitted between your browser and yes55 servers.
• Encryption at rest for all sensitive personal data and financial records stored in yes55 systems.
• Role-based access controls ensuring yes55 staff can access personal data only to the extent required for their specific job function.
• Two-factor authentication (2FA) available for all yes55 player accounts via JazzCash or EasyPaisa OTP.
• Automated anomaly detection on login attempts, transaction patterns, and gameplay behaviour to identify and respond to security incidents promptly.
• Regular independent security audits of yes55's infrastructure, payment integrations, and data handling practices by qualified third-party security professionals.
• Separation of real-money player funds from yes55 operational accounts, ensuring player balances are protected in the event of an operational issue.

Despite these measures, no internet-based system can guarantee absolute security. yes55 strongly recommends that all players use strong, unique passwords and enable 2FA on their yes55 account. If you suspect a security incident affecting your account, contact yes55 support immediately through live chat.

The yes55 Platform may contain references to third-party services, including payment providers and game studios. yes55's Privacy Policy does not extend to any third-party website, application, or service accessed via a link or integration from yes55.biz.

yes55 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you use in connection with your yes55 account, particularly your mobile payment provider (JazzCash or EasyPaisa) and any banking institution (HBL, UBL, Meezan Bank).

yes55 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. All amendments will be published on this page with an updated "Last Updated" date.

Where an amendment materially changes how yes55 processes your personal data in a manner that affects your rights, we will provide prominent notice through the yes55 Platform and, where appropriate, by email to your registered address prior to the change taking effect.

Your continued use of the yes55 Platform following the publication of an amended Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any amendment, please contact yes55 support to discuss your options, which may include account closure under the procedures set out in our Terms & Conditions.

For all privacy-related enquiries, data rights requests, or complaints relating to how yes55 handles your personal data, please contact the yes55 Data Protection team:

• Email: [email protected] — please include "Privacy Request" or "Data Rights" in the subject line to ensure prompt routing to the correct team.
• Live Chat: Available 24/7 inside your yes55 account. For time-sensitive security concerns, live chat provides the fastest response.

yes55 will acknowledge all privacy-related requests within 5 business days and will provide a substantive response within 30 calendar days. Where a complaint relates to how yes55 has processed a data rights request, and you are not satisfied with yes55's response, you may refer the matter to the supervisory authority or complaints body associated with yes55's gaming licence jurisdiction.